Privacy Policy
Privacy Policy
Bookmyguest App
Effective Date: 1st April 2025
Last Updated:
This Privacy Policy explains how Bookmyguest (“we,” “our,” or “us”) collects, uses, and protects your information when you use our mobile app and related services for Booking Hotels, Travel and Real Estate listings.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing and payment details
- Government-issued ID (if required for bookings)
b. Booking & Usage Data:
- Booking history (Hotels, Travel, Real Estate)
- Search preferences
- Check-in/out details
- Device information and IP address
c. Location Data (Optional):
With your consent, we may collect location data to show nearby listings and offers.
d. Communication Data:
Any messages, feedback, or reviews you provide within the app or customer support chats.
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide customer support
- Personalize your user experience
- Send confirmations, updates, and promotional offers
- Comply with legal requirements
3. Sharing of Information
We may share your information with:
- Service Providers (hotels, travel agents, real estate professionals) to fulfill bookings
- Payment Processors for secure transactions
- Third-party analytics tools (e.g., Google Analytics, Firebase)
- Legal authorities if required by law or to protect our rights
Note: We do not sell or rent your personal data to third parties.
4. Data Security
We use secure servers, encryption protocols, and industry-standard measures to protect your data. However, no method is 100% secure, and we encourage users to use strong passwords and remain vigilant.
5. Your Rights & Choices
You have the right to:
- Access or update your profile information
- Delete your account and data (subject to legal retention requirements)
- Opt-out of marketing emails and push notifications
- Manage location and app permissions via device settings
6. Cookies & Tracking Technologies
We may use cookies and similar technologies for:
- Analytics and performance tracking
- Session management
- Improving user experience
You can manage cookie preferences via your device or browser settings.
7. Children’s Privacy
Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors.
8. Third-Party Links
Our app may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.
9. International Users
If you are accessing the app from outside your country of residence, note that your data may be processed and stored in servers located in other countries, which may have different data protection laws.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be notified via app updates or emails. Continued use of the app after changes implies acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: bookmyguestonline@gmail.com
Phone: + 91 7845601191